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    Uzbekistan’s Booming IT Outsourcing Industry: An Inside Look

    Over the past few weeks, I have been given an inside look at how Uzbekistan is developing its IT sector. In short, the state — via the Ministry of Information Technologies and IT Park, which sits within this ministry — is leading the creation of an IT outsourcing industry by offering a range of subsidies and incentives.

     

    IT Park was created in 2018, and today ‘residents’ of IT Park benefit from a range of generous incentives. These include 0% corporate, social and property tax and VAT, a reduced personal income tax rate of 7.5%. Companies that participate in IT Park’s “Zero Risk” program receive free office space in the regions for up to a year, up to 15% of employee salaries paid for, reimbursement of a portion of HR expenses, free technical equipment for as many as 100 employees and up to $5,000 in grants for staff trainings.

     

    The Ministry of Information Technologies and IT Park teams are perpetually on the road, meeting with prospective resident companies and partners across the North America, Europe, the Middle East and elsewhere. Just in the last few months they have hit Washington, New York, Austin, San Francisco, London, Amsterdam and Dublin.

     

    In October, the Ministry of Information Technologies and IT Park teamed up to host a spectacular series of events highlighting Uzbekistan’s success as an IT outsourcing hub under the banner of ICT Week. The event brought together thousands of local IT professionals, dozens of international companies that are outsourcing IT services to Uzbekistan, and media from more than 10 countries. The four key events of the week were the Uzbekistan Outsourcing Forum, the Startup Summit, the EBRD Star Venture Summit and the Uzbekistan-Korea ICT Business Partnership Forum.

     

    It’s a state-led effort to create a new industry, and it’s working.

     

    Uzbekistan has grown its IT outsourcing industry from essentially zero a few years ago to a forecast of $300m+ this year. For a small economy, with a GDP of about $80b, creating a brand-new industry that generates that much revenue — dollar revenue at that — is a significant accomplishment. The government hopes it can grow IT exports to at least $5b by 2030.

     

    Uzbekistan has a very young population, with an average age of 29. Moreover, this population is growing rapidly. This year nearly a million babies will be born in Uzbekistan, more than in the UK, Ireland, Norway, Sweden, Finland and Denmark combined. More than 25,000 students graduate from university annually.

     

    All of these young people need jobs. Uzbekistan has a number of robust industries that generate employment, notably manufacturing, mining and agriculture. But with the country’s population boom, new industries will need to emerge, particularly those that generate dollar revenue. The state has chosen tourism and IT as two of those key new sectors.

     

    I’m a capitalist. And I have seen the failure of state-led economies time and time again since I first arrived in the former Soviet Union in the mid-1990s. Like many professionals working in New Uzbekistan, I had hoped that the country was on the path toward large-scale privatization, getting the state out of its dominant role in the economy and letting Adam Smith’s invisible hand do its thing.

     

    Over the last few years, however, it’s become clear that the Uzbek government intends to maintain its central role in the economy. Selected assets will be privatized and foreign investors will be welcomed and their rights protected. But the core economic model is state-led and its quasi-capitalism.

     

    For the rapidly emerging IT industry, this model seems to be working.

     

    Quinn Martin is co-founder and president of Bluestone, an American investment banking firm focused on Central Asia.

    Source link: https://medium.com/@martin_3122/uzbekistans-booming-it-outsourcing-industry-an-inside-look-cd2b94cc8fe5

    Latest news

    10 September 2026

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    26 July 2025

    GBSF 2025 outcomes: Uzbekistan strengthens its status as an IT hub

    Tashkent hosted the Global Business Services Forum 2025 (GBSF 2025), one of the most prominent events of the year in the field of IT outsourcing and digital services. Organized by IT Park Uzbekistan with the support of the Ministry of Digital Technologies, the event convened approximately 450 participants representing 260 companies, including 237 international companies from 40 countries. Among the attendees were representatives of multinational corporations, startups, government agencies, and venture capital funds.

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    17 December 2025

    Why the world is ready to work with Uzbek engineers: the case of Truss and the Zero Risk program

    Truss is one of the companies that clearly demonstrates how strong engineering teams from Uzbekistan can influence the global technology market. Today, it stands among the fastest-growing member companies of IT Park Uzbekistan, working with U.S. and European clients and building infrastructure for international hiring through the Employer of Record model. Truss co-founder Kadir Fuzaylov shared with IT Park how the company transformed the region’s potential into a competitive advantage and why Uzbekistan has become a key point of growth in their global strategy.

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    16 July 2025

    IT Park Uzbekistan and Berlitz strengthen cooperation in talent development

    IT Park Uzbekistan hosted a follow-up meeting between Makhliyo Muksinova, Services Export Development Director at IT Park, and Mr. Wilson Go, President of Berlitz Philippines. The meeting served as a continuation of the dialogue initiated by Abdulakhad Kuchkarov, CEO of IT Park Uzbekistan, and Fortuna Joy de Lara, CEO of Berlitz Philippines and Berlitz Uzbekistan.

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    10 July 2025

    IT Park Uzbekistan strengthens cooperation with member companies and supports business scaling

    Representatives of IT Park Uzbekistan held a series of working meetings with member companies — E-LINE PRESS, LEGALMAX CENTRAL ASIA, FINANCIAL CHAIN CORPORATION, and IONE — during which the prospects for further business development, the implementation of new projects, and projected volumes of export services were thoroughly discussed.

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    10 September 2026

    IT Park Uzbekistan and East Telecom Discuss AI Infrastructure Development and Support for Uzbek Startups

    Azamat Karamatov, CEO of IT Park Uzbekistan, met with a delegation from East Telecom led by the company’s CEO, Park Sezoo.

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    09 September 2026

    IT Park Uzbekistan and SEE UP Advance Cooperation Between the Startup Ecosystems of Uzbekistan and Serbia

    On September 3, 2026, in Belgrade, an IT Park Uzbekistan delegation led by Advisor to the CEO Abdulakhad Kuchkarov met with SEE UP DOO CEO Dušan Obradović. The parties discussed strengthening ties between the startup ecosystems of Uzbekistan and Serbia, supporting the international expansion of startups, and exploring opportunities for joint initiatives.

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    09 September 2026

    A New Route for Startups: Uzbekistan and Serbia Connect Innovation Ecosystems

    Uzbek startups will gain new opportunities to enter the Serbian market and scale internationally. In turn, Serbian technology companies will be able to use cooperation with IT Park Uzbekistan to explore the Uzbek market and build stronger ties with the country’s local innovation ecosystem.

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    08 September 2026

    IT Park Uzbekistan Expands Employment Opportunities for Young People

    The expansion of local and international companies in Uzbekistan, including IT Park Uzbekistan members, is creating new jobs not only in the capital but also across the country’s regions. New opportunities are emerging for both experienced professionals and students and graduates who are just beginning their careers.

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    04 September 2026

    IT Park Uzbekistan Expands Cooperation with Serbia’s Technology Sector

    From September 1 to 4, representatives of IT Park Uzbekistan held a series of meetings in Belgrade with Serbian technology companies, industry associations, innovation centers, and accelerators. The key areas of discussion included the development of IT outsourcing and BPO, startup support, attracting international companies to Uzbekistan, and cooperation in AI infrastructure.

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    03 September 2026

    Gamescom 2026: IT Park Uzbekistan Expands International Opportunities for Uzbekistan’s GameDev Industry

    IT Park Uzbekistan took part in Gamescom 2026 in Cologne, where it held a series of meetings with international gaming companies and industry organizations. The key topics of discussion included supporting Uzbekistan’s GameDev startups, helping them enter international markets, providing access to overseas acceleration programs, identifying promising game projects, and creating opportunities for their further monetization.

    IT Park Uzbekistan and East Telecom Discuss AI Infrastructure Development and Support for Uzbek Startups

    IT Park Uzbekistan and SEE UP Advance Cooperation Between the Startup Ecosystems of Uzbekistan and Serbia

    A New Route for Startups: Uzbekistan and Serbia Connect Innovation Ecosystems

    IT Park Uzbekistan Expands Employment Opportunities for Young People

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